Sign up for my Weekly Tips on a Tuesday (and get a free guide)>> Click here

Tenants question – have the agents broken the contract?

housesHere is a question to the blog clinic from Julia who is a tenant:

I signed a contract with agency a short hold tenancy agreement.  Unfortunately after I did all the works in the house spending roughly £2000, the agency got into a dispute with the landlord and the agency emailed me saying that everything must now be between me and the landlord.

Unfortunately they have broken the contract but in the contract it says that it cant be broken for at least 1 year and the agency have given the landlord my deposit to which I believe he hasn’t put into a deposit scheme.  What are my rights and where do I stand? What should I do?

Julia, so far as I can see you should have nothing to worry about so far as the tenancy agreement is concerned.

If the agents were acting for a landlord all along, then your contract was always with the landlord anyway. Letting agents are just facilitators who arrange contracts for landlords.  They are not themselves actually a party to the contract.  So they were never your landlord.

The only thing that has changed is that they are no longer managing the tenancy, so you will need to deal direct with the landlord rather than through the agency.

Sometimes letting agents put their own name and address in a tenancy agreement as the landlord.  This is not good practice as it can make them personally liable under the agreement.  However (if this is the case with your agreement),  even then, the fact that they have now ‘come out’ as an agent will not end your tenancy.  They have not asked you to move out have they?

I am a bit worried to hear that you have spent £2,000 on the property   It is not usually a good idea to spend your own money on works on someone else’s property.  But as I don’t know the circumstances I won’t say any more here.

The deposit

So far as the deposit issue is concerned, if you paid the money to the agency, then they are responsible jointly with the landlord for seeing that it is properly protected, so (whatever they say) you should be able to claim against them if you have a problem recovering your deposit when the time comes for you to vacate.

I have a separate website which explains how you can find out whether your deposit is protected or not, which you can find >> here.

If the deposit has been protected in the past but is not protected now, you will be able to bring a claim for the penalty, and your landlord will not be able to serve a valid section 21 notice on you while the deposit remains unprotected.

(See also the comments area below and >> click here to read our terms of use and comments policy)

Important note. If you are reading an old post, remember that the law may have changed since it was written.

Landlord LawLandlord Law exists to give help & support to landlords

To find out more and the Seven Free Services you can use on Landlord Law RIGHT NOW!

>> Click Here

One Response to Tenants question – have the agents broken the contract?



About the post author:

Tessa Shepperson

Tessa is a lawyer and specialises in creating products and services which help landlords and letting agents learn and understand landlord & tenant law. For example, she runs the Landlord Law website (now in its 14th year) and is a director of Easy Law Training Ltd and Your Law Store. Tessa also sits on the Property Redress Scheme Council. When not working she enjoys reading, cooking and messing around on the computer. You can also find her on Google

The Landlord Law Blog from Tessa Shepperson

Tessa is an English lawyer specialising in residential landlord and tenant law.

Legal Services

Legal services are provided via Tessa's online service Landlord Law. Some advice services are provided by Tessa, other legal services are provided by specialist housing firm Anthony Gold.


The purpose of this blog is to provide information, comment and discussion. Although Tessa, or guest bloggers, may from time to time, give helpful comments to readers' questions, these can only be based on the information given by the reader in his or her comment, which may not contain all material facts. Any comments or suggestions provided by Tessa or any guest bloggers should not therefore be relied upon as a substitute for legal advice from a qualified lawyer regarding any actual legal issue or dispute.

Nothing on this website should be construed as legal advice or perceived as creating a lawyer-client relationship (apart from the Fast Track block clinic service - so far as the questioners only are concerned).

Guest bloggers

Please note that any opinion expressed by a guest blogger is his or hers alone, and does not necessarily reflect the views of Tessa Shepperson, or the other writers on this blog.

Other websites from Tessa

Lodger Landlord | Google+ | Your Law Store | How to Evict Your Tenant website | the Which Tenancy Agreement Guide | Landlords Tips | Tenants Tips | Landlord Law Store