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A successful tenancy deposit claim

Yes!I had a really nice message put through to the blog clinic recently:

This is really a message to say thank you. A while ago I found an article on this site about how to make a claim if a deposit had been retained unfairly.

That article led myself and my two housemates to make a successful claim. So I am letting other tenants know that it is worth the effort. Don’t just give in!

Our landlord withheld virtually all our deposit mainly for cleaning and new carpets but also for the breakage of cheap and poor quality items (which we reported in a timely manner).

We (my mum) cleaned the house from top to bottom and the carpets were in no worse shape than they were before we moved in – aside from one or two minor blemishes.

The deposit scheme ruled that the landlords deductions were excessive and reduced the amount by nearly three quarters which is much more acceptable.

Thank you on behalf of me and my two housemates

Isn’t that lovely!  Its so nice to get some feedback from  readers who have found the site helpful.

Note by the way, that I now have a special tenancy deposit claim website where you can check to see if you have a claim or not for the penalty which you can claim if your landlord fails to protect your deposit.

Going to arbitration, and even more, going to court, is always a very intimidating propsect if you have never done it before. However the arbitrators and Judges are (on the whole) VERY fair and decent and if they think you have been messed around and been taken advantage of by your landlord, they won’t like that.

In tenancy deposits adjudications, tenants also start off with an initial advantage as the money is actually yours.  It is up to the landlord to prove he is entitled to all or part of Your Money!

So if the deductions are unfair, it maybe worth giving it a go.

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Important note. If you are reading an old post, remember that the law may have changed since it was written.

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About the post author:

Tessa Shepperson

Tessa is a lawyer and specialises in creating products and services which help landlords and letting agents learn and understand landlord & tenant law. For example, she runs the Landlord Law website (now in its 14th year) and is a director of Easy Law Training Ltd and Your Law Store. Tessa also sits on the Property Redress Scheme Council. When not working she enjoys reading, cooking and messing around on the computer. You can also find her on Google

The Landlord Law Blog from Tessa Shepperson

Tessa is an English lawyer specialising in residential landlord and tenant law.

Legal Services

Legal services are provided via Tessa's online service Landlord Law. Some advice services are provided by Tessa, other legal services are provided by specialist housing firm Anthony Gold.


The purpose of this blog is to provide information, comment and discussion. Although Tessa, or guest bloggers, may from time to time, give helpful comments to readers' questions, these can only be based on the information given by the reader in his or her comment, which may not contain all material facts. Any comments or suggestions provided by Tessa or any guest bloggers should not therefore be relied upon as a substitute for legal advice from a qualified lawyer regarding any actual legal issue or dispute.

Nothing on this website should be construed as legal advice or perceived as creating a lawyer-client relationship (apart from the Fast Track block clinic service - so far as the questioners only are concerned).

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Lodger Landlord | Google+ | Your Law Store | How to Evict Your Tenant website | the Which Tenancy Agreement Guide | Landlords Tips | Tenants Tips | Landlord Law Store