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How to deal with devious tenants

This post is more than 7 years old

April 16, 2018 by Tessa Shepperson

devious tenantI often get landlords say to me ‘my tenants are really devious, they are up to all the tricks’ as if this means that their tenant is always going to win every argument and (in the context in which much of my advice is carried out) be impossible to evict.

However, that’s a bit of a defeatist attitude! My response to this is usually ‘well I’m devious too’. But there is no reason why YOU shouldn’t be devious as well.

The law is the law and is the same whether you are a landlord or a tenant.

It is in some respects angled towards tenants – for example, if a tenant stays on after agreeing to vacate after a short three-month tenancy – there is nothing the landlord can do about this as he cannot start section 21 proceedings until the tenancy is at least six months old.

However, ultimately (in most cases) the landlord CAN evict a tenant – even if the tenant has done nothing wrong and been a model tenant. Many tenants find this morally wrong.

So how can a landlord defeat the devious tenant?

The answer has to be by being 100% compliant with their legal obligations.

For example:

  • If a landlord fails to serve a gas safety certificate on a tenant before the tenants move into a new tenancy, he may lose the right to use section 21 – ever
  • If a landlord fails to protect the tenancy deposit, not only can he not serve a valid section 21 notice – the tenant can claim a penalty through the courts of up to 3x the deposit sum
  • If a landlord of a licensable HMO property fails to get a license, his tenants can apply to the First Tier Tribunal for a Rent Repayment Order – and the Tribunal can order him to refund up to 12 months rent!

‘But’, landlords will say to me, when I explain that their section 21 notice is invalid as they have not served the tenancy deposit prescribed information in time, ‘I didn’t know I had to!” As if that were a valid reason for them to break the law.

Ignorance of the law has never been a valid defence and particularly so for residential landlords.

Landlords are expected to inform themselves about all the various rules and regulations BEFORE they start renting to tenants. Or use a decent letting agent.

So how can a landlord learn about landlords legal obligations?

Here are a few suggestions:

  • Attend our annual Landlord Law Conference. A great way to get up to date with the law in one day
  • Read a book – David Lawrenson’s Successful Property Letting is probably the best
  • Join my Landlord Law Service – which has legal information, forms and guides to help you
  • Join a Landlords Association – the RLA and the NLA are both good choices
  • Sign up to get Landlord Law Blog posts by email – its free
  • Do some training – for example, we have a number of online training courses and face to face workshops.

But make sure you do something. Remember that a ‘devious tenant’ is just someone who knows more about the law than their landlord!

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Filed Under: Tips and How to

Notes:

Please check the date of the post - remember, if it is an old post, the law may have changed since it was written.

You should always get independent legal advice before taking any action.

Reader Interactions

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Comments

  1. john smith says

    April 16, 2018 at 2:03 pm

    have ever gone through the process to make a RRO? was it easy?

    • Tessa Shepperson says

      April 16, 2018 at 3:06 pm

      I haven’t done it myself but there is some guidance here https://landlordlawblog.co.uk/2017/09/04/rent-repayment-orders-tenant-can-get-rent-back/

  2. Smithy says

    April 18, 2018 at 9:12 am

    “If a landlord fails to serve a gas safety certificate on a tenant before the tenants move into a new tenancy, he may lose the right to use section 21 – ever”

    I have recently housed (separately) two homeless families brought to me by the Council.

    The Council lady and the prospective tenant(s) look round and – assuming everyone is happy – the tenant moves in that same day. In one case, the tenant had been evicted by bailiffs at 11am, and her furniture was in a van parked round the corner.

    Not much scope for issuing anything in advance of the tenancy starting.

  3. Jonathan Searle says

    June 25, 2018 at 11:54 pm

    Landlords investing in multiple property’s may well prosper, and I am happy to see hard working people do well, but this kind of business is vulture like and creates thousands more losers, who then struggle to pay the extortionate rents.
    With the few winners, investing in multiple property’s our neighbours, less capable, of this, whether it be mentally, financially, or because of health issues, will suffer.
    We should all own or rent, one house without fear of being evicted.
    Private landlords, constantly shuffling houses around, always create uncertainty and stress for the rest of society, who will never achieve this.
    GET A PROPER JOB.

  4. Jonathan Searle says

    June 25, 2018 at 11:56 pm

    Tessa you should be ashamed of yourself supporting this vile trade.

    • Tessa Shepperson says

      June 26, 2018 at 2:45 pm

      That’s a rather odd comment when the main message of this post is that landlords must comply with their legal obligations!

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Please, when reading, always check the date of the post. Be careful about reading older posts as the law may have changed since they were written.

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