
How can you be sure that your letting agent is managing your property properly. Here are some problems that do sometimes happen

What remedies do Davids son and his friends have regarding their possessions, which were dumped by the agent?

Not all letting agents are bad. Many are brilliant. Heres some suggestions as to how you can tell the good from the bad.

Dishonest letting agents are a fact of life in many larger towns. Ben gives some examples of their methods of operation.

Tenants are allowed to move out early but is the landlord (or his agents) obliged to find a replacement?

A tenants queries the agents refusal to allow them to attend the checkout meeting and proposed charges
Residential letting agents get new code of practice
A new code of practice has been published by the Property Ombudsman. This is not what we really want, which is a code which is mandatory for ALL letting agents (the industry being unregulated). However it is a good start. It applies to all agents who are registered with the Property Ombudsman and came into…