I have received a blog clinic request from Jen. She has a problem with her landlord regarding checkout:
Hi, My current tenancy is coming to an end and the letting agent has just sent me a bill for check-out fees. I was not made aware of these fees when signing the tenancy agreement and they say if I do not pay the bill then I will not be allowed to be present when the closing inventory is carried out.
Is this the usual procedure? Many thanks, Jen
So far as I am aware this is NOT the usual procedure Jen, although no doubt others will correct me if I am wrong.
First up, it is quite usual for landlords / agents to charge the tenant for the checkout fee, and this is all right if the landlord pays for the other one (ie so long as tenants are not expected to pay the checkin AND checkout). However it has to be set out in the tenancy agreement. The Landlord cannot just charge it willy nilly. If it is not in the tenancy agreement, or if you have not specifically agreed to it, then it is not chargeable.
So far as excluding you from the checkout meeting, my view is that they are not entitled to do this. What does anyone else think?