• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • About
  • My Services
  • Training and Events
  • Landlord Law
Landlord Law Blog

The Landlord Law Blog

Interesting posts on residential landlord & tenant law and practice In England & Wales UK

  • Home
  • Posts
  • News
    & comment
  • Analysis
  • Cases
  • Tips &
    How to
  • Tenants
  • Clinic
    • Ask your question
    • Clinic replies
    • Blog Clinic Fast Track
  • Series
    • Renters Rights Act 2025
    • Renters Rights Bill
    • Election 2024
    • Audios
    • Urban Myths
    • New Welsh Laws
    • Local Authority Help for ‘Green improvements’ to property
    • The end of s21 – Protecting your position
    • End of Section 21
    • Should law and justice be free?
    • Grounds for Eviction
    • HMO Basics

Questions from a landlord being sued due to non service of the prescribed information

This post is more than 10 years old

September 10, 2015 by Tessa Shepperson

Prescribed informationHere is a question to the blog clinic from Mikel who is a landlord

We are being sued by our ex-tenants for not serving the prescribed information (PI) in a AST (2011) that was renewed after previously switching from an AST (2008) to a Periodic Tenancy (2009). The claim came after the deposit had been settled and after they had vacated the property.

The PI was served in 2008 in the same document as the AST) but they claim not to have received it. Does the Deregulation Act resolve this problem?

I can see if it was Periodic Tenancy, then that case would be thrown out of the courts, but what about an AST. If the Deregulation covers this point, it would save a lot of yes we did, no we didn’t arguments which any judge would find hard to get to the real truth.

They are also claiming for not supplying the PI when the Tenancy changed to a Periodic one in 2012, but the Deregulation covers that quite explicitly.

Answer

Provided the original prescribed information was properly served then you should be all right. The Deregulation act has amended the deposit regulations so you now only have to serve the prescribed information once.

However your problem is that the tenants are claiming that they never received the original prescribed information.

This is really a question of evidence. What evidence do you have to prove that it was served on them? Examples are:

  1. A copy of the prescribed information signed and dated by them as being received (this is the best – ALWAYS get tenants to do this if you can)
  2. The tenant referring to the notice eg in an email, which would show that they had it
  3. A witness statement from someone independent who witnessed the prescribed information being served
  4. Your evidence saying that you served it

Number 4 alone would be the least persuasive but this does not mean that the Judge would reject it altogether, it would depend on his view of the tenant’s evidence.

Previous Post
Next Post

Filed Under: Clinic Tagged With: prescribed information

Notes:

Please check the date of the post - remember, if it is an old post, the law may have changed since it was written.

You should always get independent legal advice before taking any action.

Reader Interactions

Please read our terms of use and comments policy. Comments close after three months

Comments

  1. Rent Rebel says

    September 10, 2015 at 1:22 pm

    Isn’t the time delay relevant here aswell? The tenants only have so long to raise their dispute if they’ve moved out already, no? (and you say that they have)

  2. Andrew Dodman says

    September 10, 2015 at 3:50 pm

    And don’t forget to increase your rents charged by about 30% to take account of the costs and risks of nonsensical legislation.

  3. Bryan says

    September 11, 2015 at 7:52 am

    @Rent Rebel

    It’s a civil claim, not a deposit dispute, so the only time limit would be the six years from the initial cause of action set by the Limitation Act surely?

    Bit risky for the ex-tenants too, Section 214 claims don’t necessarily go through the small claims track, so could be pretty expensive if they lose (or for Mikel if they win…)

Primary Sidebar

Sign up to the Landlord Law mailing list and get a free eBook
Sign up

Post updates

Never miss another post!
Sign up to our Post Updates or the monthly Round Up
Sign up

Worried about insurance?

Insurance Course

Sign up to the Landlord Law mailing list

And get a free eBook

Sign up

Footer

Disclaimer

The purpose of this blog is to provide information, comment and discussion.

Please, when reading, always check the date of the post. Be careful about reading older posts as the law may have changed since they were written.

Note that although we may, from time to time, give helpful comments to readers’ questions, these can only be based on the information given by the reader in his or her comment, which may not contain all material facts.

Any comments or suggestions provided by Tessa or any guest bloggers should not, therefore be relied upon as a substitute for legal advice from a qualified lawyer regarding any actual legal issue or dispute.

Nothing on this website should be construed as legal advice or perceived as creating a lawyer-client relationship (apart from the Fast Track block clinic service – so far as the questioners only are concerned).

Please also note that any opinion expressed by a guest blogger is his or hers alone, and does not necessarily reflect the views of Tessa Shepperson, or the other writers on this blog.

Note that we do not accept any unsolicited guest blogs, so please do not ask. Neither do we accept advertising or paid links.

Cookies

You can find out more about our use of 'cookies' on this website here.

Other sites

Landlord Law
The Renters Guide
Lodger Landlord
Your Law Store

Legal

Landlord Law Blog is © 2006 – 2025 Tessa Shepperson

Note that Tessa is an introducer for Alan Boswell Insurance Brokers and will get a commission from sales made via links on this website.

Property Investor Bureau The Landlord Law Blog


Copyright © 2026 · Log in · Privacy | Contact | Comments Policy