The Landlord Law Conference (sponsored by Hamilton Fraser) is getting closer. This short series will look at the Conference talks we have on offer and how they will help you.
Sean Hooker – Dealing with Complaints
Most businesses will get complaints at one time or another – but what is the best way of dealing with them?
Sean Hooker is the Ombudsman at the Property Redress Scheme which adjudicates on complaints between letting agents and their landlords and tenants. He is therefore very well placed to speak on this topic.
He will also be discussing the government’s plans to bring in a new complaints procedure for the housing and property sector as a whole.
The Conference in a Nutshell
Date: 17 May 2019
Venue: Sprowston Manor Hotel just outside Norwich (find out more here)
Cost: £240 (£200 + VAT)
Includes: All refreshments and the Conference handbook with speakers detailed notes
Discounts: Landlord Law members and 20% for bookings for 5 or more delegates
CPD: 5 hours
How to book: click here.
Find out more about our Conference Speakers by watching the short video below: