• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • About
  • My Services
  • Training and Events
  • Landlord Law
Landlord Law Blog

The Landlord Law Blog

Interesting posts on residential landlord & tenant law and practice In England & Wales UK

  • Home
  • Posts
  • News
    & comment
  • Analysis
  • Cases
  • Tips &
    How to
  • Tenants
  • Clinic
    • Ask your question
    • Clinic replies
    • Blog Clinic Fast Track
  • Series
    • Renters Rights Act 2025
    • Renters Rights Bill
    • Election 2024
    • Audios
    • Urban Myths
    • New Welsh Laws
    • Local Authority Help for ‘Green improvements’ to property
    • The end of s21 – Protecting your position
    • End of Section 21
    • Should law and justice be free?
    • Grounds for Eviction
    • HMO Basics

What is the best option for landlords whose tenants aren’t paying rent but who can’t afford solicitors?

This post is more than 6 years old

November 28, 2019 by Tessa Shepperson

Here is a question to the blog clinic from Marie who is a landlord.

Tenant on universal credit not paid rent for 4 months. Does not answer his phone or messages and won’t answer the front door. Neighbours say they can hear people still living there.

He has been served with section 8 & 48. I have run out of money for Landlord Action. I have the certificate of service. Only 2 months left in the shorthold tenancy agreement. What’s my best option?

Answer

Bringing claims for possession from tenants who have not paid rent is something landlords can do themselves, but you do need to be very careful as there are a lot of things which can go wrong.

For example, if you have failed to protect your deposit, the tenant can bring a claim for the penalty for non-compliance which can reduce or even wipe out your rent arrears claim. In which case you can end up owing your tenants money!

Your claim will also depend on your notice being in the proper form, correctly drafted and with all the details correct (although courts will sometimes overlook minor typos).

I would suggest that to start with you take our free Which Possession Proceedings Guide which will take you through the options and let you know which one is most suitable for you.

If you join Landlord Law (as a Business Level member) you will then be able to use our step by step eviction guide. This will (on current prices) cost you £350 for the year, but it is cheaper than using solicitors.

Remember that if you do it all yourself but get things wrong this can end up costing you a lot more than the cost of using solicitors would have done, as it will take you months longer to evict your tenant and you could be ordered to pay your tenants legal costs. As explained in this post here.

And finally (added after prompt from comments)

As is rightly pointed out by Alan in the comments – you should contact the local benefits office and ask for the benefit to be paid directly to you so the arrears do not increase.  You have the right to do this once the arrears are 8 weeks or more.

Can’t believe I forgot to add that!

Previous Post
Next Post

Filed Under: Clinic

Notes:

Please check the date of the post - remember, if it is an old post, the law may have changed since it was written.

You should always get independent legal advice before taking any action.

Reader Interactions

Please read our terms of use and comments policy. Comments close after three months

Comments

  1. alan armstrong says

    November 28, 2019 at 9:21 am

    The landlord should also be contacting UC with evidence of arrears to see if a direct payment can be set up to minimise rental loss while the process of taking possession unfolds.

    • Tessa Shepperson says

      November 28, 2019 at 9:30 am

      Thanks Alan, I have now amended the post!

      • Todd says

        November 28, 2019 at 10:52 am

        The landlord needs to apply online using form UC47 available here:

        https://www.gov.uk/government/publications/universal-credit-landlord-request-for-a-managed-payment-or-rent-arrears-deduction

  2. Adam says

    November 28, 2019 at 7:32 pm

    I have to ask why a landlord doesn’t have sufficient cash reserves to pay the ~£1500 it costs for Landlord Action to carry out the eviction (based on their fixed fee price list on their website).
    What are they going to do if a boiler breaks and needs replacing?

    • Michael Barnes says

      November 28, 2019 at 9:40 pm

      Could it be the £2500+ that the tenant has not paid?

  3. Linda Cobb says

    February 22, 2020 at 7:24 am

    If the landlord is based in Nottinghamshire or Derbyshire they can contact a new landlord service launched by DASH services called ‘Call before you Serve’. For more details https://www.dashservices.org.uk/Shared-Services/CallBeforeYouServe

Primary Sidebar

Its good to talk

The Clinic in a Nutshell

  • You send us your problem using the Blog Clinic form
  • We post it as a normal blog post and ask readers to comment
  • You agree that you won't hold people responsible (or legally liable) if they give a wrong answer
  • You understand that you may not get any answers - it is up to readers whether they comment or not
  • We won't publish everything - whether or not we publish someone's question is entirely up to us
  • However if you use the Fast Track service you will get your question answered within 14 days or your money back

We may be able to help with problems with:

  • Tenancy agreements
  • Tenancy deposits
  • HMOs
  • Disrepair issues
  • Eviction
  • Harassment
(This is not an exhaustive list!)

However we won’t publish questions on:

    Long leases

  • Commercial tenancies
  • Agricultural tenancies
  • Owner occupier problems
  • Rented properties outside England & Wales UK
  • Neighbour disputes (unless perhaps they are landlord and tenant related)
  • Social housing problems (eg where the local authority or a housing association is your landlord)

So please do not ask question on these topics.

View all blog clinic posts posts Blog Clinic form
Blog Clinic Fast Track

Sign up to the Landlord Law mailing list

And get a free eBook

Sign up

Footer

Disclaimer

The purpose of this blog is to provide information, comment and discussion.

Please, when reading, always check the date of the post. Be careful about reading older posts as the law may have changed since they were written.

Note that although we may, from time to time, give helpful comments to readers’ questions, these can only be based on the information given by the reader in his or her comment, which may not contain all material facts.

Any comments or suggestions provided by Tessa or any guest bloggers should not, therefore be relied upon as a substitute for legal advice from a qualified lawyer regarding any actual legal issue or dispute.

Nothing on this website should be construed as legal advice or perceived as creating a lawyer-client relationship (apart from the Fast Track block clinic service – so far as the questioners only are concerned).

Please also note that any opinion expressed by a guest blogger is his or hers alone, and does not necessarily reflect the views of Tessa Shepperson, or the other writers on this blog.

Note that we do not accept any unsolicited guest blogs, so please do not ask. Neither do we accept advertising or paid links.

Cookies

You can find out more about our use of 'cookies' on this website here.

Other sites

Landlord Law
The Renters Guide
Lodger Landlord
Your Law Store

Legal

Landlord Law Blog is © 2006 – 2025 Tessa Shepperson

Note that Tessa is an introducer for Alan Boswell Insurance Brokers and will get a commission from sales made via links on this website.

Property Investor Bureau The Landlord Law Blog


Copyright © 2026 · Log in · Privacy | Contact | Comments Policy