• Skip to primary navigation
  • Skip to main content
  • Skip to primary sidebar
  • Skip to footer
  • About
  • My Services
  • Training and Events
  • Landlord Law
Landlord Law Blog

The Landlord Law Blog

Interesting posts on residential landlord & tenant law and practice In England & Wales UK

  • Home
  • Posts
  • News
    & comment
  • Analysis
  • Cases
  • Tips &
    How to
  • Tenants
  • Clinic
    • Ask your question
    • Clinic replies
    • Blog Clinic Fast Track
  • Series
    • Renters Rights Act 2025
    • Renters Rights Bill
    • Election 2024
    • Audios
    • Urban Myths
    • New Welsh Laws
    • Local Authority Help for ‘Green improvements’ to property
    • The end of s21 – Protecting your position
    • End of Section 21
    • Should law and justice be free?
    • Grounds for Eviction
    • HMO Basics

What early termination fees are permitted fees for tenants?

This post is more than 1 year old

August 5, 2024 by Tessa Shepperson

FeesWhen a tenant signs a tenancy agreement, they are bound by it and cannot unilaterally force the landlord to end the tenancy early.

However, if the landlord is minded to let the tenants leave early, what sort of compensation can they claim from tenants?

Tenancy agreements often include ‘early termination clauses’ – how enforceable are these?

There have recently been two decisions which help us with this:

  • A  Property Ombudsman decision , and
  • A First Tier Tribunal case, Thompson & Rolph v. Greenhill Investments Ltd.

Both decisions deal with situations where tenants challenged payments under the Tenant Fees Act 2019.

What does the Tenant Fees Act 2019 say?

The relevant section is Paragraph 7 of Schedule 1

7 Payment on termination of a tenancy

(1) A payment is a permitted payment if it is a payment to a landlord in consideration of the termination of a tenancy at the tenant’s request—
in the case of a fixed term tenancy, before the end of the term, or
in the case of a periodic tenancy, without the tenant giving the period of notice required under the tenancy agreement or by virtue of any rule of law.

(2) But if the amount of the payment exceeds the loss suffered by the landlord as a result of the termination of the tenancy, the amount of the excess is a prohibited payment.

(3) A payment is a permitted payment if it is a payment to a letting agent in consideration of arranging the termination of a tenancy at the tenant’s request—

(a) in the case of a fixed term tenancy, before the end of the term, or…
(b )in the case of a periodic tenancy, without the tenant giving the period of notice required under the tenancy agreement or by virtue of any rule of law.
(4) But if the amount of the payment exceeds the reasonable costs of the letting agent in respect of the termination of the tenancy, the amount of the excess is a prohibited payment.
(5) In this paragraph “fixed term tenancy” means any tenancy other than a periodic tenancy.

The Property Ombudsman’s decision

This confirmed that, notwithstanding contract term made to the contrary,

  • The fee cannot exceed the financial loss suffered by the landlord, and
  • Costs must be proved by evidence

In this decision the Ombudsman found that, if a landlord, due to the tenant moving out early, has to effectively pay commission twice, this can be claimed as an early termination fee.

It is also important that the relevant clauses in the tenancy agreement are clear and not confusing (as they were in this case).

Thompson & Rolph v. Greenhill Investments Ltd

In this case, again, the tenants wanted to leave early and challenged the fees they were asked to pay under the early termination clause in their contract.

In particular, although they accepted that the agents had to do extra work due to their decision to leave early, they claimed that the payment made by them should be limited to a ‘reasonable fee’ and should not be based on the agent’s agreement with the landlord, to which they were not a party.

The tenants also challenged the claim for loss of rent due to the rent for the new tenancy being lower.

The Tribunals findings:

The two main findings for our purposes were two:

1 The landlord’s loss of letting agent fees is essentially a ‘double recovery’ as those fees could reasonably be transferred to the new letting and so did not represent a genuine loss.

2. The tenants could not be liable for the loss to the landlord due to the lower rent charged to the new tenants.

On this last, the Tribunal held that having accepted an early termination of the tenancy, the landlord is liable to mitigate his losses. But the tenants cannot be held responsible for the alleged changes in the letting market. Tellingly the Tribunal pointed out that had the property been let at a higher rent, the tenants would not have been paid the difference. Plus, this item did not fall within Paragraph 7.

The agents were, therefore, ordered to make a payment back to the tenants.

So, what do we learn from this?

Landlords and agents need to be careful about the early termination payments they charge to tenants.

  • They cannot charge the difference between the existing and the new rent.
  • Any fees charged (such as referencing fees) must be ‘reasonable’ and supported by evidence
  • Agents fees for arranging the new tenancy can be charged but must be ‘reasonable’. They cannot be referable to the agency agreement with the landlord (as the tenant is not a party to this)
  • The total sum claimed from the tenant must not be more than the landlord’s loss – which in most cases will be the rent for the remainder of the fixed term.

Always bear in mind that if tenants are asked pay more when leaving early, than they would have done if they had stayed and paid rent as anticipated under their contract – the excess will be a prohibited payment.

Previous Post
Next Post

Filed Under: Case Law Tagged With: termination fees

Notes:

Please check the date of the post - remember, if it is an old post, the law may have changed since it was written.

You should always get independent legal advice before taking any action.

Reader Interactions

Please read our terms of use and comments policy. Comments close after three months

Comments

  1. Rob says

    August 5, 2024 at 7:29 pm

    the statement “if the landlord is minded to let the tenants leave early” sends to beg a question that might be a part in its own right.
    isn’t an AST an agreement where the landlord gives up their property for a certain period in exchange for rent for the whole period.
    it seems from this post that there isn’t much incentive for a landlord to be minded to relinquish the tenancy mid term

  2. Tessa Shepperson says

    August 5, 2024 at 8:11 pm

    That is of course, a problem for tenants. Landlords can just refuse to agree to a cancellation and insist on being paid rent for the rest of the term.

    Many landlords agree to a termination though as they feel it is better to get in a new tenant who is likely to pay than cause difficulties for a tenant who wants to leave and who probably won’t be able to afford two sets of rent.

    Mind you, the Renters Reform Bill would have ended this problem as tenancies would have been just periodic. It remains to be seen if the new Renters Rights Bill takes a similar view.

Primary Sidebar

Sign up to the Landlord Law mailing list and get a free eBook
Sign up

Post updates

Never miss another post!
Sign up to our Post Updates or the monthly Round Up
Sign up

Worried about insurance?

Insurance Course

Sign up to the Landlord Law mailing list

And get a free eBook

Sign up

Footer

Disclaimer

The purpose of this blog is to provide information, comment and discussion.

Please, when reading, always check the date of the post. Be careful about reading older posts as the law may have changed since they were written.

Note that although we may, from time to time, give helpful comments to readers’ questions, these can only be based on the information given by the reader in his or her comment, which may not contain all material facts.

Any comments or suggestions provided by Tessa or any guest bloggers should not, therefore be relied upon as a substitute for legal advice from a qualified lawyer regarding any actual legal issue or dispute.

Nothing on this website should be construed as legal advice or perceived as creating a lawyer-client relationship (apart from the Fast Track block clinic service – so far as the questioners only are concerned).

Please also note that any opinion expressed by a guest blogger is his or hers alone, and does not necessarily reflect the views of Tessa Shepperson, or the other writers on this blog.

Note that we do not accept any unsolicited guest blogs, so please do not ask. Neither do we accept advertising or paid links.

Cookies

You can find out more about our use of 'cookies' on this website here.

Other sites

Landlord Law
The Renters Guide
Lodger Landlord
Your Law Store

Legal

Landlord Law Blog is © 2006 – 2025 Tessa Shepperson

Note that Tessa is an introducer for Alan Boswell Insurance Brokers and will get a commission from sales made via links on this website.

Property Investor Bureau The Landlord Law Blog


Copyright © 2026 · Log in · Privacy | Contact | Comments Policy