I was very pleased to see this article in the Cash section of the Observer this Sunday. Like a lot of people probably, we have been thinking of switching to a more environmentally friendly electricity company but were confused about which company would be the best.
The answer, according to the Ob, is Good Energy, which it seems is the only one to source its supply 100% from renewable sources. Sounds good to me. I expect we will be switching soon, but I just want to think about it a little bit longer …
Good Energy sound great in principle but their customer service can be dire – phones never answered, calls back days later when you’re out, emails ignored. I’ve never come across anything like it. May be consider an alternative despite what the Observer says?
Good Energy sound great in principle but their customer service can be dire – phones never answered, calls back days later when you’re out, emails ignored. I’ve never come across anything like it. I’m desperately try to get shot of them and move to more customer friendly and efficient alternative!